Terms of Use

Acceptance of these terms

By accessing or using this website, you confirm that you accept these Terms of Use and agree to comply with them. If you do not agree, please do not use the website.

Who we are

This website is operated by the clinic of Op. Dr. Arda Pelen, an ENT (ear-nose-throat) and nasal surgery practice based at Metroport Busidence, Bahçelievler, İstanbul, Türkiye. You can contact us at info@ardapelen.com or on +90 553 854 05 05.

The website is not medical advice

Always seek the advice of a qualified health professional with any questions about a medical condition or procedure. If you think you may have a medical emergency, contact your local emergency services immediately.

Enquiries & online assessments

Any opinion provided in response to photographs or information you send us is a preliminary view only, given at a distance and without a physical examination. It does not constitute a diagnosis or a commitment to perform any procedure. A final plan can only be confirmed after an in-person consultation and the appropriate medical checks.

You are responsible for ensuring that the information you provide to us is accurate and complete.

Pricing & treatment terms

Any prices shown on this website are indicative “from” prices for general guidance and may change. Your final, personalised quote is confirmed after your assessment. The specific terms of any treatment, package, travel or accommodation will be set out separately and agreed with you directly before you proceed; those terms govern the treatment relationship, not this website.

Results & before/after images

Any results, reviews or before-and-after images shown on this website relate to individual patients and are shared with consent. They are examples only. Every person’s anatomy, healing and outcome are different, and no particular result can be promised or guaranteed. Surgery carries risks, which will be explained to you as part of your consultation and consent process.

Intellectual property

All content on this website — including text, graphics, logos, images and design — is owned by us or our licensors and is protected by intellectual property laws. You may view and print content for your own personal, non-commercial use. You may not copy, reproduce, distribute or otherwise use any content without our prior written permission.

Acceptable use

You agree to use the website lawfully and not to:

• Use it in any way that breaches applicable law or regulation;
• Attempt to gain unauthorised access to the website or its systems;
• Introduce viruses or other harmful material;
• Misuse, copy or interfere with the content or its operation.

Third-party links

Our website may contain links to third-party websites and platforms (for example, review sites or messaging services). These are provided for convenience only. We are not responsible for the content, policies or practices of any third-party site, and a link does not imply our endorsement.

Limitation of liability

The website is provided on an “as is” and “as available” basis. To the extent permitted by law, we exclude liability for any loss or damage arising from your use of, or inability to use, the website, or from reliance on any content on it. Nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence.

Governing law

These Terms of Use are governed by the laws of the Republic of Türkiye, and any disputes relating to them will be subject to the jurisdiction of the courts of İstanbul, Türkiye — without affecting any mandatory consumer-protection rights you may have under the law of your country of residence.

Changes to these terms

We may update these Terms of Use from time to time. When we do, we will revise the “last updated” date at the top of this page. Your continued use of the website after any change means you accept the updated terms.

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